Shipping & Returns

RETURNS

You can return your order within 14 days from the date of receipt.

To make the return, you must send an email to our Customer Service to store@skulk.pt with the order number and specify what you want to return!

To comply with the return period, this notification must be sent before the end of the 14 days.

In case of return, only the value of the returned item is refunded.

The refund will be made using the same payment method, unless there is an additional charge.

The products have to be sent to our facilities.

Shipping is the responsibility of the customer’s customer and must be made within 14 days after informing us of the refund decision.

EXCHANGES

If you wish to exchange one or more articles for another (s) of the same model, but for a different size or color on our website, you must inform us within 14 days, indicating the details of the new product indicating the order number, the article you want to exchange and the item you want to exchange for.

Return shipping address:

Pura Alternativa, Lda
Rua da Agra, nº199
4750-726
Tamel S. Veríssimo
Barcelos, Portugal